Your business depends on Information Technology and we’re the only IT Support, Consulting, and Computer Business that provides all of the following benefits:
- Business Focus – We are business people first and foremost. Our approach is from a business partner perspective working from the same side of the desk for your business success. We are committed to providing the tools, technology, and information you need to support your business goals. We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company. Unlike many other service providers, our vCIO offering is based on real-world corporate CIO experience, not just a tech claiming to be one.
- Immediate Response – We answer our support calls live from our Redding location with English-speaking, industry-certified technicians. We can often log into your machine remotely and resolve issues at first contact. Many IT vendors have you leave a voice mail message, or have unskilled operators document your issue and pass it on to someone else to be addressed later.
-
Predictable Costs – We provide all-inclusive support of your IT environment for a flat rate fee. Proactive, helpdesk, on-site service and emergency response are standard in our offering. We maintain all aspects of your IT infrastructure including hardware and software, IT vendor relationships, and all related technologies for a consistent predictable flat fee. Unlike other companies, we don’t over bill you above your contract rate.
-
Security Focus – We have a strong security focus utilizing skills accumulated through decades of Defense Department IT support. We use our experience, tools, and best practices to help you protect your environment in the ever-changing cyber-threat landscape.
-
Compliance Aware – We can help you with any necessary compliance steps for your industry such as HIPAA, SOX, TILA/RESPA, PCI or other regulations that may impact your business.
-
Proactive Maintenance – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management we monitor, maintain and repair your systems 24x7x365, often repairing your systems before you ever know there is an issue. This optimizes up-time and availability, thus decreasing the impact on your business.
-
Parts on Hand – We are the only IT services company in Redding with a large inventory of computers, peripherals and parts in stock. Others point you in a direction to purchase online, which delays your purchase or repair time. We often have your business back up and running the same day.
- Comprehensive Project Management – Our extensive experience managing all types of complex projects means we will handle every detail, coordinating all involved vendors so you can rest assured that your project will be completed on time and on budget. In fact, our project work is fixed price. What we quote is what you pay.
-
Communication with No “Geek Speak” – We don’t perform a service and leave you in the dark. We pride ourselves on communication and full disclosure. Our technicians will explain what is happening in language you can understand. No talking down to you or talking over your head.
-
100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
We’d love To Meet You In Person Or Via The Web!
We would appreciate the opportunity to meet you and earn your business. Please visit us in person, give us a call, email us or fill out this contact form.
Main Office: 2952 Bechelli Lane, Redding, CA 96002
Phone: (530) 222-2600
Email: info@acredding.com
